We provide a full replacement policy on any damaged goods.

Although extreme care is taken to ensure that all backing tracks are in perfect condition during the download procedure.

In the event of a download arriving damaged, Jonesy Gig will provide a full replacement if the file becomes corrupted during the download.

Due to the special nature of our digitized products and the ease with which they can be duplicated, refunds are only given if it is proved that the MP3 has not been delivered.

Jonesy Gig backing tracks provide a user account system where any downloads you purchase are stored, these files can be accessed by you (the user) for download from within your account at any time.

In the case of cancellation or suspension of your account, damage, destruction, or loss of your Products, refunds will not be applicable.

Need help?

Contact us at [email protected]  for questions related to any problems you encounter.